Plain English, promise
The short version: Daybook holds the minimum it needs to run your daybook — your details, your bookings, your cleaner's number. We never sell data, we never run ads, and you can delete your account and everything in it whenever you like. The long version is below, and it says the same thing.
Daybook (daybookforhosts.com) is run by Anthony Williams, a holiday-let host in Wingfield, Wiltshire, United Kingdom. For data-protection purposes, that's who is responsible for your data. You can reach us any time at hello@daybookforhosts.com.
When a booking reaches Daybook — from your calendar feeds, or from booking emails you forward to us — we keep what a daybook needs:
We never contact your guests, and their details are only ever shown to you (and, where relevant, your cleaner — for example a name against a changeover date). Legally speaking, your guests are your customers: you remain responsible for their data, and Daybook processes it on your instructions, only to provide the service.
One reason: to run Daybook for you — the morning dashboard, cleaner messages, income tracking and guides you signed up for. That's our "performance of a contract" basis under UK GDPR, with day-to-day service upkeep (like fixing a broken calendar feed) under legitimate interests. We don't use your data for advertising, profiling, or anything you'd be surprised by.
Like almost every online service, Daybook runs on established providers. Your data passes through or is stored with:
Some of these providers run servers outside the UK. Where they do, they operate under recognised safeguards (standard contractual clauses or UK adequacy) as set out in their own terms.
For as long as you have an account, because your booking history is the product — it's what lets Daybook spot a returning guest or show you last year against this year. If you delete your account, your data is deleted with it. Booking emails forwarded to our inbound mailbox are kept only for processing and routine housekeeping, not archived indefinitely.
UK GDPR gives you the right to see the data we hold about you, correct it, take a copy of it, or have it deleted. Deleting is built in: use "delete my account" in Daybook's settings and everything goes — or email us and we'll do it for you. If you're ever unhappy with how we've handled your data, you can complain to the UK's Information Commissioner at ico.org.uk — though we'd appreciate the chance to put it right first.
Daybook uses one essential cookie: it keeps you signed in after you use your sign-in link. No tracking cookies, no third-party ad cookies, no cookie banner theatre. Our marketing pages use Plausible, which counts visits without cookies and without identifying anyone.
Connections to Daybook are encrypted (HTTPS). Your records live in a managed, backed-up database. Sign-in is by emailed link, so there's no password to steal. Access to the systems is limited to the founder. No system is perfect — if a breach ever affected your data, we would tell you promptly and honestly.
If this policy changes in any way that matters, we'll say so plainly — a note in your daybook, not a silent edit. The date at the top always tells you when it was last touched.
Ask us anything about your data at hello@daybookforhosts.com. A person answers — the same person who built it.